Frequently asked questions | DealerPX Vehicle Auctions

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Frequently Asked Questions

Who can buy cars off DealerPX?

Only legitimate motor traders and franchise dealers are able to purchase cars through DealerPX.

How do I register?

Fill in the registration form on DealerPX.com and submit your application. Click here to go to registration form.

Are there any buying fees?

No the price you pay will not exceed your winning bid.

How does the bidding work?

Every vehicle will appear on the site with a published auction end time. You are able to submit bids up until the auction ends. Bids submitted are actual bids and not proxy bids. Bids accepted within 30 seconds of the current auction end time will serve to extend the auction by an additional 30 seconds. Extensions will continue until there are no bids made within 30 seconds of the current auction end time.

Can I make a proxy bid?

No all accepted bids are actual bids. All accepted bids are binding.

How do I pay for a purchase?

When you have purchased a vehicle you will receive an invoice, payment information and collection and contact details from the supplying dealer. Accepted payment methods are debit card on collection or bank transfer of cleared funds. Cash will not be accepted as full or part payment.

How do I contact the seller?

The seller may be contacted after purchase. You will be supplied with the contact details on your invoice.

What does reserve not met mean?

Current bids have not met the seller’s original reserve price. The reserve price may change during the auction period at the seller’s discretion. If a reduced reserve places a car on sale the highest bidder will be notified.

How will I know if I have bought a vehicle?

You will be advised via email and the vehicle will have been transferred to your account.

Why are some vehicles offered as Buy It Now?

These vehicles have failed to meet the seller’s reserve price and are now being offered for immediate purchase.

Can I buy a car before the end of the auction?

No, all auctions will run for their allotted time.

Where do you get your stock from?

All vehicles offered are main dealer part exchanges.

Where are the vehicles located?

Each listing displays the postcode details of the vehicle’s location.

How long before I have to collect?

You must contact the seller within 24 working hours of receiving notification of your purchase to arrange payment and collection. Collection will usually be required within 5 days of notification of your purchase. You can collect between 9am & 5pm Monday to Friday and you are required to give 24 hours’ notice of collection.

How do I reset my password?

You can change your password within your account. If you have forgotten your password please use the ‘forgotten password’ link here and you will receive an email that enables you to create a new password.

What is the watch facility?

The watch facility enables you to highlight vehicles of interest and receive reminders.